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Weekly Focus - August 8, 2018 - "Hold Yourself Accountable"

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Nobody's perfect. None of us have the power to see into the future, we can only give it our best shot. No matter how good you are, you will sometimes make decisions on behalf of your clients that don't work out. But if it's clear you have taken a wrong turn - don't brush it under the carpet. Admit you're wrong. Hold yourself accountable before your clients do. Otherwise you will be deemed untrustworthy.

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